Privacy Policy Statement

This privacy policy explains how the Company collects, uses, shares, and protects personal data obtained through this website. It outlines your rights as a user and how to exercise them under applicable privacy regulations.

Information collected

The Company collects personal data provided by users, such as names, contact details, and information submitted through forms. Technical data, such as IP addresses and browser type, may also be collected automatically.

  • Working hours: Monday to Friday, 9:00–18:00 (local time)
  • Average response time for privacy requests is within 10 business days.
  • Supported languages for privacy inquiries are English and French.
  • Personal data requests can be made by written request using the contact details below.

How personal data is used

Personal data is used to fulfill user requests, ensure website functionality, comply with legal obligations, and for internal analytics.

  • To process user inquiries or requests submitted through the website’s contact forms.
  • To maintain and improve website operations, security, and user experience.
  • To comply with legal obligations, including responding to regulatory requests or lawful court orders.
  • To analyze aggregated data for operational and performance insights.

Legal basis for processing

The Company processes personal data where permitted by law, including to meet contractual obligations, legal requirements, or with user consent.

Legal bases for processing include user consent, performance of a contract, compliance with legal obligations, and the Company’s legitimate interests, provided such interests do not override users’ rights.

Information sharing

Personal data may be shared with service providers, regulatory authorities, or as required by law. The Company does not sell personal data to third parties.

  • Personal data may be shared with trusted service providers who support website operations or deliver requested services, subject to confidentiality agreements.
  • Data may be disclosed to regulatory or legal authorities if required for compliance with applicable laws or regulations.
  • Aggregated, anonymized data may be used for analytical purposes and shared for reporting, without identifying individuals.

Data security measures

The Company employs technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. Data is stored securely, and access is limited to authorized personnel. Regular reviews of security protocols are conducted to maintain data protection.

Your rights

Users have rights regarding their personal data, subject to local privacy law. These rights are outlined below and may be exercised by contacting the Company.

  • Users have the right to request access to personal data held about them by the Company.
  • Users may request correction or deletion of inaccurate or outdated personal data, subject to legal exceptions.
  • Users have the right to object to or restrict processing of their data in certain circumstances and may request data portability where applicable.
  • Users may withdraw consent for processing personal data at any time, where consent is the legal basis for processing.

Cookies and tracking

Cookies are used to ensure proper website functionality, analyze site traffic, remember preferences, and improve user experience. For details on the types of cookies and your options, see the cookie policy.

See our cookie policy See our cookie policy

Contact details

For any questions about this privacy policy or requests related to your personal data, users may contact the Company using the information provided below. The Company responds to data inquiries in accordance with applicable privacy law.

Policy changes

This privacy policy may be updated to reflect changes in law or Company practices. Users will be notified of significant changes as required by law. Continued use of the website indicates acceptance of the updated policy.